{"id":4718,"date":"2025-04-15T12:42:02","date_gmt":"2025-04-15T11:42:02","guid":{"rendered":"https:\/\/happy-caps.com\/?page_id=4718"},"modified":"2025-05-19T16:04:33","modified_gmt":"2025-05-19T15:04:33","slug":"reclamaciones","status":"publish","type":"page","link":"https:\/\/happy-caps.com\/es\/complaints\/","title":{"rendered":"Quejas"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4718\" class=\"elementor elementor-4718\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecf2809 e-flex e-con-boxed e-con e-parent\" data-id=\"ecf2809\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cc58db elementor-widget elementor-widget-text-editor\" data-id=\"8cc58db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Siempre puede ocurrir que algo no salga exactamente como estaba previsto. Le aconsejamos que primero nos comunique sus quejas enviando un correo electr\u00f3nico a <a href=\"mailto:info@happy-caps.com\">info@happy-caps.com<\/a>. Si esto no conduce a una soluci\u00f3n, es posible registrar su disputa para la mediaci\u00f3n a trav\u00e9s de WebwinkelKeur v\u00eda <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_blank\" rel=\"noopener\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e5fe9 elementor-widget elementor-widget-heading\" data-id=\"c1e5fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Su felicidad = Nuestro objetivo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db48ef8 elementor-widget elementor-widget-text-editor\" data-id=\"db48ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En caso de quejas, <b>p\u00f3ngase en contacto con nosotros<\/b>.<b>\u00a0<\/b>Su felicidad es nuestro objetivo, y nos gustar\u00eda recibir primero la oportunidad de resolver cualquier problema.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e70871 elementor-widget elementor-widget-text-editor\" data-id=\"2e70871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En caso de reclamaciones que no puedan resolverse de mutuo acuerdo, el consumidor deber\u00e1 ponerse en contacto con WebwinkelKeur (<a href=\"https:\/\/www.webwinkelkeur.nl\" target=\"_blank\" rel=\"noopener\">www.webwinkelkeur.nl<\/a>), que mediar\u00e1 gratuitamente. Si aun as\u00ed no se llega a una soluci\u00f3n, el consumidor tiene la opci\u00f3n de que su reclamaci\u00f3n sea tratada por el comit\u00e9 de disputas independiente designado por WebwinkelKeur, cuya decisi\u00f3n es vinculante, y tanto el empresario como el consumidor est\u00e1n de acuerdo con esta decisi\u00f3n vinculante. Someter un litigio a este comit\u00e9 de litigios conlleva unos costes que el consumidor debe abonar al comit\u00e9 correspondiente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2638b3 e-con-full e-flex e-con e-child\" data-id=\"c2638b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0eb2faa elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0eb2faa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 59 56\"><defs><style>      .cls-1 {        fill: url(#linear-gradient);        fill-rule: evenodd;      }      .cls-1, .cls-2 {        stroke-width: 0px;      }      .cls-2 {        fill: #0a0908;      }    <\/style><lineargradient id=\"linear-gradient\" x1=\"-382.8\" y1=\"320.7\" x2=\"-382.8\" y2=\"319.7\" gradienttransform=\"translate(19388.5 15399.2) scale(50.6 -48)\" gradientunits=\"userSpaceOnUse\"><stop offset=\"0\" stop-color=\"#fdd80e\"><\/stop><stop offset=\"1\" stop-color=\"#f9b006\"><\/stop><\/lineargradient><\/defs><g id=\"_-Desktop\" data-name=\"&#x1F4BB;-Desktop\"><g id=\"homepage-tripe_e\" data-name=\"homepage-tripe e\"><g id=\"section-categories\"><g id=\"love\"><g id=\"Group-21\"><path id=\"Path\" class=\"cls-1\" d=\"M31.4,55c-.2,0-.4,0-.6-.2C6.3,41.3,6.1,24.4,6.1,22.5c0-7.7,5.3-15.5,14.3-15.5s9.1,3.2,11,6.8c1.9-3.6,5.6-6.8,11-6.8,8.9,0,14.3,7.8,14.3,15.4h0c0,2-.2,18.9-24.7,32.4-.2.1-.4.2-.6.2Z\"><\/path><g id=\"Love\"><path id=\"Shape\" class=\"cls-2\" d=\"M29.5,56c-.3,0-.5,0-.7-.2C.2,40,0,20.3,0,18.1,0,9.2,6.2,0,16.7,0s10.6,3.7,12.8,7.9C31.8,3.7,36,0,42.3,0,52.8,0,59,9.2,59,18h0c0,2.3-.2,22-28.8,37.8-.2.1-.5.2-.7.2ZM16.7,3.1c-8.5,0-13.6,7.6-13.6,14.9,0,2.2.2,19.9,26.4,34.7,26.2-14.8,26.5-32.5,26.4-34.5v-.2c0-7.3-5.1-14.9-13.6-14.9s-10.1,4.7-11.4,9.2c-.4,1.3-2.6,1.3-2.9,0-1.3-4.4-4.9-9.2-11.4-9.2h0Z\"><\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc2a5ad elementor-widget elementor-widget-heading\" data-id=\"fc2a5ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">100% Garant\u00eda de felicidad<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25a4607 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"25a4607\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos esforzamos por ofrecer una garant\u00eda de satisfacci\u00f3n 100%. \u00bfTiene alguna queja o no est\u00e1 satisfecho? Le rogamos que se ponga siempre en contacto con nosotros en primer lugar para que podamos solucion\u00e1rselo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c055193 elementor-position-inline-start elementor-widget__width-initial elementor-mobile-position-inline-start elementor-tablet-position-inline-start elementor-view-default elementor-widget elementor-widget-global elementor-global-4724 elementor-widget-icon-box\" data-id=\"c055193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/wa.me\/+31854016820\" target=\"_blank\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"WhatsApp\" rel=\"noopener\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/+31854016820\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tWhatsApp\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/+31854016820\" style=\"text-decoration: none\" target=\"_blank\" rel=\"noopener\">Iniciar un chat<\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-281d736 elementor-widget elementor-widget-text-editor\" data-id=\"281d736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"\/es\/contacto\/\">O haga clic aqu\u00ed para ver todas las opciones de contacto<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>It can always happen that something does not go exactly as planned. We advise you to first report complaints to us by sending an email to info@happy-caps.com. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil. Your Happiness = Our Goal In case [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rank_math_title":"Complaints \u2022 When you're not Happy","rank_math_description":"Not happy about your experience or product? \u2022 Meet our Happiness Guarantee Team \u2022 Solving your complaint is our goal!","rank_math_focus_keyword":"complaint","rank_math_canonical_url":"","rank_math_breadcrumb_title":"","rank_math_pillar_content":"","rank_math_primary_category":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_facebook_image":"","rank_math_facebook_image_id":"","rank_math_twitter_title":"","rank_math_twitter_description":"","rank_math_twitter_image":"","rank_math_twitter_image_id":"","rank_math_twitter_card_type":"","rank_math_twitter_use_facebook":"","rank_math_advanced_robots":"","rank_math_news_sitemap_genres":"","rank_math_news_sitemap_stock_tickers":"","rank_math_video_thumbnail":"","rank_math_video_title":"","rank_math_video_description":"","rank_math_video_duration":"","rank_math_robots":[],"footnotes":""},"class_list":["post-4718","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/pages\/4718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/comments?post=4718"}],"version-history":[{"count":0,"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/pages\/4718\/revisions"}],"wp:attachment":[{"href":"https:\/\/happy-caps.com\/es\/wp-json\/wp\/v2\/media?parent=4718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}