{"id":4718,"date":"2025-04-15T12:42:02","date_gmt":"2025-04-15T11:42:02","guid":{"rendered":"https:\/\/happy-caps.com\/?page_id=4718"},"modified":"2025-05-19T16:04:33","modified_gmt":"2025-05-19T15:04:33","slug":"plaintes","status":"publish","type":"page","link":"https:\/\/happy-caps.com\/fr\/complaints\/","title":{"rendered":"Plaintes"},"content":{"rendered":"
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Il peut toujours arriver que quelque chose ne se passe pas exactement comme pr\u00e9vu. Nous vous conseillons d'abord de nous faire part de vos r\u00e9clamations en envoyant un courriel \u00e0 l'adresse suivante info@happy-caps.com<\/a>. Si cette d\u00e9marche n'aboutit pas \u00e0 une solution, il est possible de soumettre votre litige \u00e0 la m\u00e9diation par l'interm\u00e9diaire de WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Votre bonheur = notre objectif<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En cas de plainte, veuillez d'abord nous contacter<\/b>.\u00a0<\/b>Votre satisfaction est notre objectif, et nous aimerions d'abord avoir l'occasion de r\u00e9soudre tout probl\u00e8me.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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En cas de r\u00e9clamation ne pouvant \u00eatre r\u00e9solue d'un commun accord, le consommateur doit contacter WebwinkelKeur (www.webwinkelkeur.nl<\/a>), qui jouera le r\u00f4le de m\u00e9diateur gratuitement. Si aucune solution n'est trouv\u00e9e, le consommateur a la possibilit\u00e9 de faire traiter sa plainte par la commission ind\u00e9pendante des litiges d\u00e9sign\u00e9e par WebwinkelKeur, dont la d\u00e9cision est contraignante, et l'entrepreneur et le consommateur acceptent tous deux cette d\u00e9cision contraignante. L'introduction d'un litige aupr\u00e8s de cette commission des litiges entra\u00eene des frais qui doivent \u00eatre pay\u00e9s par le consommateur \u00e0 la commission concern\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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100% Garantie de bonheur<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous nous effor\u00e7ons d'offrir une garantie de satisfaction 100%. Vous avez des r\u00e9clamations ou vous n'\u00eates pas satisfait ? Nous vous demandons de toujours nous contacter en premier lieu afin que nous puissions r\u00e9soudre le probl\u00e8me pour vous.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\tD\u00e9marrer un chat<\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ou cliquez ici pour toutes les options de contact<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

It can always happen that something does not go exactly as planned. We advise you to first report complaints to us by sending an email to info@happy-caps.com. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil. Your Happiness = Our Goal In case […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rank_math_title":"Complaints \u2022 When you're not Happy","rank_math_description":"Not happy about your experience or product? \u2022 Meet our Happiness Guarantee Team \u2022 Solving your complaint is our goal!","rank_math_focus_keyword":"complaint","rank_math_canonical_url":"","rank_math_breadcrumb_title":"","rank_math_pillar_content":"","rank_math_primary_category":"","rank_math_facebook_title":"","rank_math_facebook_description":"","rank_math_facebook_image":"","rank_math_facebook_image_id":"","rank_math_twitter_title":"","rank_math_twitter_description":"","rank_math_twitter_image":"","rank_math_twitter_image_id":"","rank_math_twitter_card_type":"","rank_math_twitter_use_facebook":"","rank_math_advanced_robots":"","rank_math_news_sitemap_genres":"","rank_math_news_sitemap_stock_tickers":"","rank_math_video_thumbnail":"","rank_math_video_title":"","rank_math_video_description":"","rank_math_video_duration":"","rank_math_robots":[],"footnotes":""},"class_list":["post-4718","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/pages\/4718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/comments?post=4718"}],"version-history":[{"count":5,"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/pages\/4718\/revisions"}],"predecessor-version":[{"id":5774,"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/pages\/4718\/revisions\/5774"}],"wp:attachment":[{"href":"https:\/\/happy-caps.com\/fr\/wp-json\/wp\/v2\/media?parent=4718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}